Shipping policy

WE WILL SHIP YOUR ORDER WITHIN 24 HOURS OF PROCESSING UNLESS THERE IS SHUTDOWNS DUE TO A HOLIDAY AND OR INCLEMENT WEATHER AT OUR LOCATION IN WILLIAMSVILLE NY.

ALL ITEMS ARE SHIPPED VIA USPS, PRIORITY MAIL PACKAGING AND INCLUDE SHIPPING, HANDLING and INSURANCE.

PLEASE INSPECT YOUR PACKAGE UPON RECEIPT AND REPORT OBVIOUS PACKAGE DAMAGE TO USPS FOR A CLAIM.

WE WILL ONLY ACCEPT RETURNS WITH PRIOR AUTHORIZATION...SEE POLICY.

RETURN SHIPPING IS RESPONSIBILITY OF CUSTOMER UNLESS AUTHORIZED BY JBK WILD AT HEART PRIOR TO RETURN SHIPPING.